Appointments with a GP are available with Dr Kauschinger, Dr Riley or a locum GP. We offer Routine morning, afternoon and early evening appointments which can be booked well in advance, usually with the clinician of your choice depending on who is on duty. We also offer a limited number of Urgent appointments for patients who need to be seen sooner.
In addition we will see patients when we are fully-booked for an urgent problem only and according to our GPs’ assessment of your clinical need. Our Receptionists will ask for brief details of your problem to pass-on to the Duty GP who may telephone you for more details, or ask you to come in to the Surgery. Please note – our Receptionists are not being nosy! – they will only ask you for brief details of your problem, and are working according to an agreed protocol devised to enable the GPs to prioritise their workload and identify genuine urgent problems.
We are not able to accommodate minor ailments and self-limiting conditions, such as colds, as urgent appointments.
We understand that being unable to get an appointment when you want one can be frustrating and we will do our best to help you. Please treat our Reception staff with courtesy and respect so we can do our job and offer you the appointment you need. Thank you.