Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.


This Practice is committed to providing appropriate support for Carers. We hold a Silver Carers Award, and our Carers Lead is Kim Lavin (Senior Receptionist). We recognise that Carers contribute ... [continue] Carers

Change of address

If you change name, address or telephone number, please let our receptionists know by phoning or writing to us.   If you move outside the practice area you will need to find ... [continue] Change of address

Complaints Policy

If you are unhappy with any aspect of our service, the Practice operates a complaints procedure along NHS Wales guidelines (‘Putting Things Right’) – Although we believe that our ... [continue] Complaints Policy

COVID-19 info

Stay at home if you have symptoms – this will help to protect others in your community while you are infectious The most important symptoms of COVID-19 are recent onset ... [continue] COVID-19 info

Freedom of Information requests and Environmental Information Regulations requests

The Freedom of Information (FOI) Act 2000 recognises that everyone has the right to know how public services, such as NHS Wales, are organised and run, how much they cost ... [continue] Freedom of Information requests and Environmental Information Regulations requests

GDPR Privacy Statement

GDPR (General Data Protection Regulation) – Your Information, Your Rights Many organisations in the NHS such as, hospitals, GPs, Dentists, Opticians, and Community Pharmacists provide healthcare services. The people providing ... [continue] GDPR Privacy Statement

How to register

St. David’s Surgery is a long established, small and friendly practice serving St. David’s and the surrounding area. The Practice boundary covers roughly a 10-mile radius from St. David’s and ... [continue] How to register

Patient confidentiality

Information about patients is held under legal and ethical obligations of confidentiality. Information provided in confidence will not be used or disclosed in a form that might identify the patient ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Social Media Policy

St Davids Surgery welcomes comments and suggestions from patients and these can be submitted in writing to the Practice Manager. We have noticed a developing trend where a patient will ... [continue] Social Media Policy

Useful contacts

St. David’s Pharmacy, Cross Square, St. David’s – 01437 720243 St David’s Dental Surgery, New Street, St. David’s – 01437 721747 Health Visitor Team, Fishguard – 01348  430931 District Nurses’ ... [continue] Useful contacts

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent and abusive behaviour

In line with NHS policy, we operate a ‘Zero Tolerance’ Policy against all violent and aggressive behaviour including physical, verbal and online abuse. Thankfully, incidents of violent, threatening or abusive ... [continue] Violent and abusive behaviour

Visitors to the area

The St. David’s area is popular with visitors and tourists, particularly during the school holidays.  Occassionally visitors may need to be seen by a Doctor or Nurse during their stay.  ... [continue] Visitors to the area

Date published: 8th October, 2014
Date last updated: 22nd October, 2014