Repeat prescriptions

How to order your Repeat Prescriptions

Please note that you can order your Repeat Prescriptions in any one of the following 4 ways;

  1. online 24/7 by using our new service My Health Online (please ask at Reception for a registration form),
  2. by putting your backing slip in the red box in the Waiting Room,
  3. by handing-in your backing slip at the Chemist on Cross Square.  They will forward it to us.
  4. by posting your backing slip to the Surgery (we can post your signed prescription back to you if you include a SAE, or it can be collected by St. David’s Pharmacy)

Please be reminded that we need 48 hours notice to print, check and sign your prescription.  The Chemist may then need up to 72 hours notice to order-in stock, check and dispense your prescription.  Therefore, please do not leave ordering until the last minute – we recommend that you order your repeat prescription when you have at least 7 days supply remaining.

In certain limited circumstances we can also take Repeat Prescription orders over the telephone after 3pm.  This limited service is only available to housebound patients and those with memory or communication difficulties who are unable to use any of the methods above.  If you need to use this telephone service, please speak to a Receptionist so we can update our records to allow you access.

Please help us to help you.  Thank you for your co-operation.

Nicola Davies, Practice Manager

Date published: 8th October, 2014
Date last updated: 13th October, 2021