Over the last six months we have experienced an increase in the number of DNAs or Did Not Attends for appointments with the GPs and Practice Nurses/Assistant Practitioner. A DNA is when you book an appointment and don’t turn-up. It is a wasted appointment. DNAs since January have exceeded 300 appointments, including over 100 with a GP. This is equivalent to several days’ worth of appointments with our doctors and nurses wasted.
