What to do if you have symptoms
Stay at home if you have either:
This will help to protect others in your community while you are infectious. Complete ‘Stay at Home’ guidance for you and others in your household can be found at: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
Do not attend the Surgery, a pharmacy or a hospital. You do not need to contact NHS 111 to tell them you’re staying at home.
The government is recommending social distancing for everyone in the UK and for protecting older people and vulnerable people – see guidance: https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people – this this is particularly important to protect people who:
Please be aware that the situation with regard to coronavirus COVID-19 is constantly evolving and you need to check the latest advice and guidance which can be found at: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
CHANGES AT ST DAVIDS SURGERY – in an effort to minimise risk of infection to patients and staff, and to cope with unprecedented demand on our service, we are making changes to the way the Practice works. Your co-operation and patience are appreciated. Members of the Practice team also have to follow Public Health Advice and may need to self-isolate, and this will have an impact on our staffing levels and services.
In order to minimise footfall within the surgery and therefore reduce the risk of transmission, we have decided to keep the surgery door locked. If you have an appointment, or for anything urgent during opening hours, please ring the door bell and someone will come to the door – please be patient, as it takes time for staff to put on personal protective equipment before coming to the door. If you need to drop off your prescription request, please post it through the letter box.
The Practice has cancelled all routine face-to-face GP and Practice Nurse reviews, and non-essential Practice Nurse appointments. We have a duty of care to our patients and to our Practice team, and have taken this step to reduce the risk of infection to patients, Practice staff and colleagues. You may be offered a telephone review instead, if appropriate.
For urgent appointment requests, home visit requests, or advice – please ring the Surgery, and a clinician will ring you back. Please assist by giving the Receptionist clear information, and confirm your contact details.
Essential nursing appointments (e.g. anticoagulation monitoring) – we will inform you if your appointment is cancelled. If you become unwell, please contact the Surgery before attending.
Coughs, colds, flu-like symptoms – please do not attend the Surgery. Please ring the Surgery, and a clinician will ring you back. Please assist by giving the Receptionist clear information, and confirm your contact details.
Repeat Prescriptions – please continue to order as usual. You may request for your prescription to be sent to the local Pharmacy if required. You may also like to register for ‘My Health Online’ (MHOL) if you have not already done so – this is an online service that enables you to order your repeat medication online. To register for MHOL, please download a MHOL Patient Registration Form from our website Home Page.
Non-essential/non-NHS admin work – e.g. insurance forms, letters, etc – this work will be suspended, in order to allow us to dedicate staffing and resources to managing the Covid-19 outbreak.
The Practice will not be providing letters or sick notes to patients who have been advised to self-isolate, or who have chosen to self-isolate. If you need an isolation note to give to your employer, you can obtain one by following this link: https://111.nhs.uk/isolation-note/
Community Pharmacies – since the COVID-19 outbreak, Pharmacies have seen unprecedented increased footfall and spiralling demand for medications and prescriptions. In order to continue to provide their services, whilst having time to recover and catch up, they may need to close their doors for a period of time each day to maintain patient safety and ensure they continue to deliver the valued NHS pharmaceutical services you expect. Please note – there are likely to be delays to prescriptions. Pharmacy opening hours may have to change – Pharmacies will notify patients of their individual intentions.
Remember to help stop the spread of the virus:
Routine Appointments with a GP, Practice Nurse or Health Care Assistant are available in the morning, afternoon and early evening. These appointments can be booked well in advance, (more…)
Due to increasing numbers of patients arriving late for appointments, we have reluctantly decided to adopt the following policy for late arrivals: (more…)
Dr I Kauschinger & Dr S Riley
We are open 8am – 6pm Monday to Friday and we are closed at weekends and Bank Holidays.
When we are closed, emergency GP cover is available by phoning 111 to access the Out of Hours service.
For anything life-threatening, dial 999.
We can offer appointments with a GP or Practice Nurse – or with other members of our team such as our Assistant Practitioner or Pharmacist. To make a booking please telephone, come into the Surgery or registered users can book online.
Appointments are available for morning, afternoon and early evening surgeries.
If you are a visitor to St. David’s and you need to see a GP or nurse while you are here, please telephone us to make an appointment. Read more
This service offers patients online ordering of Repeat prescriptions and booking of GP appointments. To register for this secure service, please download the registration form below and return to us with evidence of ID. Text reminders for appointments also available.